I bought an RF/camera detector. It was priced way below what other sites were asking for the same thing. I was happy. Then I bought another one for a friend but had trouble getting it to work. I used their email customer service. We exchanged tech info about the item and found it was defective. I mailed the item back to gadgettown. Within one week my card had received the full refund. I was satisfied doing business with gadgettown.com and will continue to visit their site when looking for cool merchandise.