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Yes I had a problem with one of the knives i bought, And I spoke to Hannah about the problem she was very polite and under stude my concerns 😟 she sent me a return label to send the knife back and I am waiting for my account to be credited. So I was very pleased and purchased another knife so am sure I will have better luck with this one. Thank you Blade H.Q. P.S.THANK YOU Hannah very much.
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I ordered a knife recently that proved to be unacceptable. BHQ accepted the request to return it...
Hi Robert!
Thank you for the review! Glad that you were pleased with Hannah's assistance with your return.
~Lisa