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Robert O.

Contributor Level

Total Points
80

1 Review by Robert

  • Audi Canada

1/7/23
Verified purchase

I bought a 2015 Audi q5 tdi brand new from Southgate Audi in edmonton, the car had 90 kms on the odometer. My first problem occurred at 5300 km, I have now had more then$******* of warranty work done that is just the cost of the big items not small ones, with no labour costs. I'm still having either engine light coming on, I'm bringing it in again because glow plug light flashing it also was doing this last month when I took it in. I have been to the dealership about 20 times now, I must say I have only ******* kms on the car. Last winter had to get it towed so I was without a vehicle for two weeks for that issue. This Audi which was $ ******* new has been the most unreliable vehicle I have ever owned. Audi Canada doesn't seem to care, I've got into the habit of calling and complaining now every time the engine light, or whatever the problem is this month occurs. Audi Canada doesn't care I believe whether customers are happy with their vehicles, it's a lemon yet no appeasement ever mentioned to make the customer happy. Every time it's 2 hours of my time going back and forth to dealership in edmonton, it's like the customers time is nothing

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