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Magellan's offshore-based customer service is awful. Could not comprehend how to make a simple change in my previously placed order. When I requested to speak to a supervisor, I was told "no one is available." Really? I don't buy from retailers with lousy customer service reps working unsupervised. Nobody has time for that!
Tip for consumers:
Order on line, but don't expect Magellan's customer service to be of any assistance.
Products used:
I canceled my order for boxers and socks.
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On July 26th I placed an order for compression socks, which I needed for a trip to Greece, which...
