Robert R.

They changed the pick up location the day before the scheduled pickup. Changed it to a location an hour away from Vancouver. When we went to pick it up there was no truck for us. They are disorganized and a complete waste of money and time. Hopefully someone creates some competition for them because I will not be working with them again.

I've purchased a few headsets from SteelSeries. All have broken in less than a year. All of them are a pain to get help from customer service or online. I bought the nova 7x specifically because it connects to Xbox. When I bought a new Xbox because my old one stopped working my headset won't connect to the new system and there is 0 help online for an issue like this even though other people have had the same issue.