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Robert S.

Contributor Level

Total Points
163

2 Reviews by Robert

  • SuperJeweler

12/15/23
Verified site experience
Reason I chose this business:

Email ad…

  • JINX

9/26/19

Ordered item and was advised of shipment with a tracking number on 9/10. Since that time there has been no information regarding the order. I have contacted Jinx quite a few time requesting a status update on the order. They continue to reply with "sorry, it is now on it way". As of today they are no longer even replying to my emails.

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Kellie B. – JINX Rep

HI Robert, are you International or in the USA? For international orders we consider a package lost if it has been over 30 days since the ship date. We are always willing to reship or refund an order after 30 days has passed. We respond to all emails within 1 business day unless you send multiple duplicate emails, then we will only answer one.

Robert Has Earned 3 Votes

Robert S.'s review of JINX earned 3 Very Helpful votes

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