Robin M.

We've been ordering leggings, crop tops and art prints from Art of Where since 2016. We've had many, many complaints from customers regarding the quality of their sewing - specifically, the crotch of the leggings rips apart after a few wears. This problem would be solved if they used a gusset, I've sewn leggings before and this is very important in maintaining the quality of leggings. It allows people to move and stretch in their gear, otherwise there is major pressure on the seams and we see what we've seen many times before - a ripped out crotch. They used to have good customer service but lately they ignore our emails and now they are refusing to refund our latest blown-out leggings which we reimbursed our customer for. Unfortunately, we've had to support them as we love that they are made in Canada but we are losing money with refunding poor quality and it's been embarrassing to carry such a weak product. We had our final straw this week having been ignored for over a month by customer service just for them to finally respond that we're now outside their 3 month time limit for refunds. Save yourself from the stress of this company and do not order their leggings!