Thumbnail of user robm808

Rob M.

Contributor Level

Total Points
160

2 Reviews by Rob

  • RockMerch

12/15/22
Verified purchase

After installing the WRONG O2 sensor, which looked correct and installed without issue, I spent months attempting to diagnose this apparently NEW problem. Only after eventually giving up and paying a mechanic was it discovered that it was NOT the correct O2 sensor, and I needed one with a "different voltage," which was not available on Rockauto.com, so I purchased elsewhere. The whole adventure cost almost $500 and was avoidable. RockAuto is completely automated and HAS NO HUMAN that you can actually speak with. So, if you have a return that is outside their window, you're screwed. FYI.

Service
Value
Shipping
Returns
Quality
  • MySuperGeek

12/1/22
Verified site experience
• Updated review

My first experience wasn't ideal, but I'm optimistic moving forward.

Reason I chose this business:

So far, it's working.

RUTHLESS EFFICIENCY!
11/28/22
Verified site experience
• Previous review
Reason I chose this business:

Raw desperation.

Rob hasn’t received any votes.

Rob hasn’t received any thanks yous.

Rob doesn’t have any fans yet.

Rob isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user chaseh132
2/21/24

I have not heard anything from them and have not received my package stay away from this website...

Thumbnail of user jillm1141
2/12/24

RockMerch will insist you return an item with tracking. Once they receive your item back they no...