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Short summary: This company, Alpharooms should not be allowed to function! Extremely poor/actually, non existent customer service and after 14 months of chasing for a refund, numerous emails and calls still not refund. Next step is to contact my lawyer! DO NOT book your holiday with this company... it's only waste of time and headaches!
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I am devastated as I used Alpha rooms to book a holiday for my 40th wedding anniversary. I am due...
Booked the hotel golden rock 17 th of September. Payed in full for the12th to the 19th of October...
