Thumbnail of user roses1010

Rose S.

Contributor Level

Total Points
80

1 Review by Rose

  • Pokemon Center

4/20/24

Just moved and was trying to check out fast to get new releases items before it sold out. Can't take your time checking out due to how fast items get sold out. Billing address was correct and I mistook it for shipping address and placed my order. Noticed right after I placed the order that my shipping address was not correct. I couldn't cancel or change shipping address through pokemon center. I also couldn't do anything through fedex due to shippers restrictions. No way to speak to a person through customer service. There needs to be a way to update shipping address with situations like this.

Tip for consumers:
No available customer service. Only bot chat and auto replay emails.

Service
Shipping

Rose hasn’t received any votes.

Rose hasn’t received any thanks yous.

Rose doesn’t have any fans yet.

Rose isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user fransiscar4
4/12/24

I couldn't return my order as soon as I received eventhought I didn't open the item due to the...

Thumbnail of user john.dee.anderson
3/10/24

I agree with the last post I read. If you order a $150 booster box it will get damaged by Fed Ex...