Before you do business with them, do your research. The clinic we belong to decided to no longer participate in this kind of plan, To get reimbursement we had to jump through several hoops.
Itemized billing statements
Provider NPI and/or Tax ID for each Dr and appointment
Dates
Diagnosis Codes
Cpt codes
Address
You then have to proceed to mail this is as they do not have a way for scan or fax.
It has also taken over 60 days to find out we did not have the correct NPI or tax Id #.
Again, just do your research.
Look at other reviews, look at the BBB and know what you are getting involved with.