They won't refund bc their Extract software bc doesn't work on my s10e. They blame me for not knowing
Tip for consumers:Know that if your cell phone model isn't supported by the product they WILL NOT GIVE YOU A REFUND
Products used:Fonedog Extraction they refused to refund 1 day after purchase
R S.'s review of FoneDog earned 3 Very Helpful votes
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I purchased this hoping to recover photos...didn't work and they kept charging me for 3 months....
Incompatible with most androids and will not refund your money under most circumstances. Not sure...