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I ordered five PC's for my business that were warrantied for one year and PC MAG SHOP sent two broken computers and have been non-responsive when confronted with the problem.
By the way, no phone number and when you email them they respond in delayed fashion with hoops to jump through and then when you jump through those hoops - there are always more afterward. WOULD NEVER ORDER FROM THEM EVER EVER EVER AGAIN.
SOMETIMES YOU GET WHAT YOU PAY FOR. JUNK.
Ripoff pricing and sleazy salespeople with awful customer service to boot. They charged me thousand of dollars for ads that got a better response at a nominal cost from Craigslist. Indeed is not long for this scene with their unique combo of poor service and support.
Hi Russell, sorry for the poor experience. We have contacted you via private message to further assist. Please follow up with us there.
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Hi Russell, we're sorry we let you down. We've shipped thousands of computers to satisfied customers, but unfortunately you received two damaged ones. We were happy that we could replace one of them and refund the other, but we agree that the resolution process took too long. Our customer service team revised our returns process following your experience. Thank you for your feedback.