Ryan D.

I ordered one of their "game ready" units. After setting up an account and going through the whole billing process I received an email to call them and verify my shipping address. Although they had both my shipping address and phone number on file so they could have called me. No big deal except that when I called the line was busy for 2 days straight. I also tried sending emails and they were never answered either. In the time I had to wait sitting around I found a better deal on their site for 100 dollars more. So I sent an email asking to upgrade wich was never answered. When my spouse finally got through (I am on deployment with the military and could no longer spend my days trying to contact this company) they told her it was not possible and that my comp would be there next week. I then got an email saying they will let me know when they start to assemble my computer. I payed for a pre built ready to send computer. I still havnt talked to anyone myself.