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Ryan T.

South Dakota

Contributor Level

Total Points
83

1 Review by Ryan

  • Diesel ECM Exchange

10/19/21

I have never onced witnessed such a lack of customer service and unprofessionalism. This company received my Cummins ECM, sent it back with no contact or literature with ECM. I then wasted numerous hours troubleshooting the engine - costing the customer down time and my company lost time. After 100 phone calls they finally answered 3 weeks later to inform me that the ECM "can't be repaired" I informed them about the lost time and they replied with "i do not care". Do NOT by any means work with these jokers. They are just looking to steal your money and waste time.

Tip for consumers:
Do NOT by any means do business with these scam artists. Very large waste of time and money. Customer service is a joke at best.

Products used:
Cummins ECM repair - was scammed.

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Ryan Has Earned 3 Votes

Ryan T.'s review of Diesel ECM Exchange earned 3 Very Helpful votes

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