Ordered from their website on 12/2/24. Only the flowers arrived on 16/2/24 from the entire package! Paid ~£68 to receive the flowers costing £35. Responded to an initial complaint via their website on the 15/2/24 to say they would "try their best". This company deserves to close down! Unacceptable and hopefully someone in the consumer support in Spain will read all these negative reviews and act on it!