They advertised they can unlock any phone! I sent them the Manufacturer, model number, IMEI# and the response was that they can positively unlock that phone! So, I paid the money, got an unlock code in 3 days. In the unlock code email there was a warning; in short is says that they got your money and will keep it! They will go to your bank and fight you if necessary! This alone should raise red flags, but of course it was to late. I put a sim card in the phone and it does not prompt for a code! Just says "Network Lock". I contacted other unlock companies and they DO NOT SELL unlock codes for this model because it CAN NOT BE UNLOCKED! One needs to go to the original seller and manufacturer, its a long drawn out process. Evidently some carriers now do this thinking that you will subscribe to their service before throwing away an $800 - $1000 phone or go through the hassle. This company lies to you, cheats you and then tells you they will fight with your bank to keep your money. Very bad company, very bad people!