I really like the quality of the products but it the return policy is not good as well as the customer service. I am saying this because i had ordered a pair of canvas shoes but the size i ordered was not exactly same, i got one size big shoes. So i tried to contact customer care but they were very late imean the process to contact them was very long, it took me 2 days to get in touch with them.
Hello Sam,
Thank you for sharing your feedback! We are sorry to hear if you are unhappy with our return policies and our customer service. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle