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Made reservations for this location and this company last week as I approach them on the day of my reservations to find out after spending 25 minutes in line that they had overbooked for my type of car, and did not have any spare cars available. The man who is helping me also mention that they had sent out a cancellation notice, which was not true. I did not receive any email or text message that they had canceled my reservation prior to showing up three days in advance. Consumers be aware that anytime they can drop your reservations without you knowing and you will not have a
Rental car even if you have a confirmation reservation.
Can't believe a rental car company would do this to their customers! August 23,2023.
Tip for consumers:
Made reservations for this location and this company last week as I approach them on the day of my reservations to find out after spending 25 minutes in line that they had overbooked for my type of car, and did not have any spare cars available. The man who is helping me also mention that they had sent out a cancellation notice, which was not true. I did not receive any email or text message that they had canceled my reservation prior to showing up three days in advance. Consumers be aware that
Products used:
After canceling my reservations, without notifying me, they did not even have a card to rent out to me.
Sam L.'s review of NU Car Rental earned a Very Helpful vote
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