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Do not buy from this company! During the pandemic, they sent me one email about shipping my item by surface mail and asked me to reply. I replied at least 3 times! They never checked their emails. I did their "chat" but the person answering could not do anything about shipping. Useless! Guess what, they shipped my item by surface without asking me!
I then offered them to send my items locally within Japan. They refused! Saying that they do not send items to Japan! I guess they are not located in Japan, but their shipping fees are based out of Japan!
They did this to me at least twice! I called their "Customer Service" line but it is always an answering machine. They never give meaningful reply.
DO NOT BUY FROM THIS COMPANY!
Tip for consumers:
do not buy from this nippon yasan!!
Products used:
toys
Sam L.'s review of Nippon-Yasan earned 2 Very Helpful votes
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