Thumbnail of user samuelr97

Samuel R.

Contributor Level

Total Points
81

1 Review by Samuel

  • Walmart

5/5/19

Received a wrong product. Spent hours trying to contact customer service multiple times, and the third party seller "BeautyPOP" just IGNORED me & the issue. Wrote a review on Walmart.com to make sure no other victims going through the same bad experience, but it does not get uploaded even after a few weeks. It seems that Walmart.com manipulates the reviews by blocking low star reviews from being uploaded.

On the contrary, I have never had a bad experience with Amazon. If shipping is late, their customer service is always helpful and I usually get refund even if package arrives later.

However, Walmart customer service ignores customers even when wrong product is delivered. It is the complete opposite. Very disappointing and painful experience. Just "Stay Away".

Samuel Has Earned 1 Vote

Samuel R.'s review of Walmart earned a Very Helpful vote

Samuel hasn’t received any thanks yous.

Samuel doesn’t have any fans yet.

Samuel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathyb436
Kathy B. reviewed Walmart
4/14/24

Ordering a solar generator and 2sets of solar panels. After 3 edits of ship/delivery address,...

Thumbnail of user larissad10
tiger D. reviewed Walmart
4/11/24

I eliminated this store from my life. They are hopeless. I better pay higher prices for...