Sandlus I.

This company is the worst, mainly in terms of servieces

Writes that chat 24*7 all department, but you wont get the teams online to chat, one department will say that another department will be online soon, but wont come mainly the billing department.

They take the money of my 4 domains and after 40 days they are not renewed, though uncounted number of tickets I have raised, sent mails, even try to call but all in vain

And chat person Stuart told approx 20 times in 40 days that "Stuart-1:56 am-Right now the team is no online soon they will come online and going to reply you"

NOT TO WORK ON THIS. THEY WILL KEEP YOUR MONEY AND WILL WAIST YOUR HARD TIME.
One of my contractor buy a my service on freelance market. He bought the service and after the work complete he released the mile stone amount.

When I tried to withdraw it site told me status pending for 15 days, after 15 days nothing happen and no mail i got, I tried again and for my shock when i get nothing in a week.
I wrote to them them that why are you not releasing the money, they replied that you contractor is suspicious.

When I asked if you know that he is a fraud why you allow him to purchase and why you took his money, and if you got the money pay it to me.
THEY REPLIED THEY HAS THEY WRITE AS PER THEIR TERMS.

Suggested me to contact the contractor and asked him to solve his issue with freelancer.com

NEVER USE THIS SITE, THEY ARE SIMPLY FRAUD.