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Sandra R.

Contributor Level

Total Points
80

1 Review by Sandra

  • HolidayCars

3/20/24

I rented a car through holiday cars for pickup at TPA.
This reservation was made months previously and all my credit card details were taken, and my voucher stated that my reservation was "confirmed". When I went to pick up my car I was told it was given to someone else and there were no cars available. But cars were available if I was willing to pay $600 more than my initial rental. I was left stranded at the airport!

When I called their customer service I was intentionally hung up on by their customer service associate because he didn't want to help me. It's clear this customer service rep was located over seas and could care less about providing reasonable or even decent customer service. This place is a scam!

Products used:
Car rental

Service
Value

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