Thumbnail of user sarah.marcaurele

Sarah K.

Contributor Level

Total Points
82

1 Review by Sarah

  • Dermstore

10/16/23
Verified purchase

I bought an IS clincal serum which is not cheap. When i opened my bottle, it exploded. I am no stranger to this product so it was either stored in the wrong temp, or i dont know. I am not the brains behind the product, but i emailed dermstore with pics of what it did. I probably lost about 20$ worth of product just from opening up the bottle and they completely ignored my email. That is poor customer service! I will not give my business to companies that don't care about the end user once they got their money.

Products used:
I purchased IS clinical serum which i love their products. But i never experienced what happened to me before with this product and i dont feel i should have to pay full price when it exploded when i opened it

Sarah Has Earned 2 Votes

Sarah K.'s review of Dermstore earned 2 Very Helpful votes

Sarah hasn’t received any thanks yous.

Sarah doesn’t have any fans yet.

Sarah isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vaniamjenny
4/26/24

Just warning everyone that the quality of the products and the service provided is not the same...

Thumbnail of user conniea381
4/23/24

I went to make a pricey purchase. Throughout the time I was sent incentives. First 15% off my...