Had the most awful experience from start to finish with XPO. Totally incompetent, providing incomplete quotes which were impossible to decipher. Charged over the odds and then wouldn't see that they were part of the problem. Arrogant bullying behaviour with no interest in resolving it or helping in any way at all. Vile behaviour towards a smaller company. Wouldn't accept flexible payment terms and involved their legal dept despite having a commitment to getting paid over a few months. Avoid this company at all costs. The company (in the UK) is full of incompetent bullies with no morals who have no integrity or customer relations skills what so ever.