sara l.

Their customer service is the worst. They only accept returns and only for store credit. They are very unwilling to help a customer. I am always "indebted" to them with store credits if I return something and forced to spend my money on their website until I use up the credit.

I have ordered jewelry too only to have it arrive in pieces and they refuse to accept the return even when it was not properly packaged or shipped.

I have never dealt with such terrible service. I am so glad to see so many others with the same problems.