We unfortunately had to cancel a booking on the day due to a member of our party going into hospital. The customer representative I spoke to, Cassian, reassured me and helped cancel the booking and issued vouchers to rebook.
This is so reassuring that TodayTix really consider the realities of life and accommodate as such. It's so refreshing and reassuring to know they support their customers and are not solely concerned with having your money.
Prior to this I've always used today tix over other sites and will continue to do so.
Thank you so much!