Not to impressed by Tonal Customer Service or Tonal in general right now. I recently bought a Tonal last week and hadn't even been shipped yet and they sent me an email for 250.00 off after I paid full price. I called and asked for the discount and was told No it was not possible. Not a good start Tonal for one of your newest customers. I have read some bad reviews about Tonal and I'm hoping I get a better experience once I receive mine, that of course I had to pay full price for.