Scott H.

Ive been a sprinkler warehouse customer for quite some time. My most recent orders have made me reconsider shopping with them in the future. After several days without a tracking update (Keep in mind they advertise same day shipping) I attempted to contact SW through their chat service and via phone. Neither of the methods seemed to reach anyone and I waited on hold multiple times in excess of 15 minutes, during their advertised business hours. I finally resorted to emailing them asking for an update, within 24 hours I had a reply. My order had been cancelled. No apology, no justification simply a cancellation.

There are much better suppliers out there..