I called Canal St. Branch in New Orleans, they connect me to a lady "JOY" she was very nasty and asked me "WHAT DO YOU WANT". I was like can you provide your name please, she says - "Its JOY, now what do you want". At this point I'm thinking did key her car, or call her momma a $#*! or something because she was SUPER rude. I proceeded to hang up because I could have gotten better service at the police station being arrested for armed robbery than at this bank branch. Stay AWAY - NO good alternatives but CHASE here I come!