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sd825

S D.

Michigan, USA

Contributor Level

Total Points
260

2 Reviews by S

8/3/21

Have received new sport sunglasses from ROKA (www.ROKA.com) a week ago and have tested them for a while. Very solid quality product. Starting from packaging to some details like adjustable temple grips - you can feel the quality of these sunglasses. I like that I can ride my bike by woods trails as well as in the fool sun roads near the lake in the same pair of these transitional sunglasses. Photochromic lenses changing their opacity a little bit longer than I expected, however it is normal for these type of material. Glasses are light and durable. Order from ROKA was an easy and clear process even with custom options. Free delivery was sufficiently fast for the custom order.
Business:
ROKA American company from Austin, TX. ROKA brand is well known in sport community due to elite triathlon athletes wearing their wetsuits, triathlon suits and sunglasses during their victories on Olympics and Ironman competitions. I found out about ROKA via Strava app where I got $50 off promotion for ROKA products after completing several hours of biking/running/swimming challenge sponsored by ROKA.
I tried these glasses in morning, evening, and midday condition for biking and running. I work in commercial building with huge warehouse. After my training i walked in the same ROKA transitional glasses to the building and used them as protection glasses inside.
Will use this company's products for sure for my running or triathlon training / competitions. Planning soon to order exchangeable lenses of different colors and light transmissions for my ROKA sunglasses frame. Some swimming googles and wetsuits are out of stock. I put my name in the waiting list and waiting when they will be available.

Tip for consumers:
Several tips for shopping on ROKA com :
- First time users can get discount for signing in .
- More discounts ( usually $50 off coupon ) available vis using Strava app.
- Some of the most popular products are out of stock - be ready to get in waiting line .

1.3K Views
7/2/21
Verified purchase

I got email that my order was processed. Waited 2 days, contacted customer's service over their chat. They said that all is OK, usually order shipped within 2 days. Never received any updates after 2 more days. Contacted customer service after 4 total days again. They did "research" and informed me that my order never come through and needed to be re-placed.

Tip for consumers:
Do not order product on-line from Kiehl's .

Products used:
cosmetics

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