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Sel B.

Contributor Level

Total Points
87

1 Review by Sel

  • WebcreationUK

3/7/21

All I can say is wow. My experience with WebcreationUK has been completely unbelievable and I mean that in the worst possible way. I have paid WebcreationUK exactly £4,562 to date for a fully functional website and app which they have yet to deliver even though the project started in August 2020.

Please avoid this company like the plague! You will only ever hear from them when it is time to collect payment for the deposit and the second payment to move on to the development stage (you will also hear from them when they make contact to offer you the add-ons such as the content writing service). You will receive little to no communication from them after that point. This company will use their salesmen and women to offer you the world, yet they will deliver peanuts.

WebcreationUk cares only about the money, they do not care about customer satisfaction or building a healthy reputation. My project is probably one of the larger sums of money they have been able to get hold of and they are not letting go without a fight, even though they have not been able to show me any updates since the homepage and login.

I am in complete disbelief as to how and why the company operates in this way - I am undoubtedly facing a long and hard battle to get my money back. Please save yourselves the sleepless nights and stress by finding another company or Web developer to build your site. I made a deal with the devil the day I decided to allow WebcreationUK to work on my project.

The senior manager is the worst as he is so far removed from the projects and yet thinks he is an expert on them (he also handles the complaints, so you really have no way of escalating your case if you are not happy). I will update this review as this really has only just begun. I finally became fed up of waiting for updates and asked to cancel the project after 7 months. I think 7 months is long enough to be able to deliver some sort of tangible results. This has been a complete nightmare and I wouldn't wish this on anyone. WebCreationUK is a complete shambles and they are extremely dishonest.

Tip for consumers:
Don't use it

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Sel Has Earned 5 Votes

Sel B.'s review of WebcreationUK earned 5 Very Helpful votes

Sel Has Received 1 Thank You

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Allison C. thanked you for your review of WebcreationUK

“And me too! Almost identical”

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