Selena C.

These people require you to deposit money to bid, nothing unusual about that. When I won a bid with representative Alexis on the phone, I deposit more money to cover the fees to reach their "24 hour deadline", cool. I go on vacation for my birthday and come back to learn my bank held my funds, no one calls, my bank nor GAA. This guy from their "financial department" calls me to say "we haven't received your funds, you almost cost us our license so we have to deduct $600 for a relisting fee". I immediately request a FULL refund and say I'm not paying that because I did my part in 24 hours WITH receipts, they say okay and ask for my billing address. I comply. This was 2/17/21. I still don't have my money. Leave these people alone.