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Never use these people
Never use these people. A complete waste of time AND money. I hired them to help me get a discount on my business rates in 2018. Months after I hired them they came back to me saying they couldn't get me any discount. I paid them for their service as any honest person would do even though they didn't get me anything and thinking that that would be the end of it. I sold my business some months after that. Now, 2 years later, and they are still bombarding me with emails and calls asking me to pay them for a discount that the new business owners managed to get for themselves and had nothing to do with them. Regardless of how many times I reply to explain that I no longer own the business, and that they were already paid for their 'service', they don't want to leave me alone and are even threatening with bailiffs! Please Avoid the stress and wasting your time and money with these people
Senol M.'s review of Hampton Lovett UK earned 13 Very Helpful votes
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I engaged this company in June 2022. They've taken forever to do anything, in fact they seem to...
Every few weeks we get another piece of spam from this company. I just wish they would give up....
Senol, we are sorry that you feel the end result of the appeal is not to your satisfaction. However, the rateable value of your property was from £41,000 to £29,500 (a reduction of £11,500) as a result of the submission made to the Valuation Office Agency (VOA) by Hampton Lovett Consultant Surveyors.
Hampton Lovett were appointed as your agent, and all parts of the appeal process were handled by us, and a reduction of £11,500 would equate to a cash benefit in the region of £25,000. This is considerably more than the fees for the work we have provided you in good faith.
We have contacted the salon on multiple occassions and have been told that you are not in the country, but at no point has any member of staff made and suggestion that you are not associated with the business anymore. This situation is compounded by the fact that you have responded to correspondence sent to the business address.
You instucted us in July 2018, and the Challenge against your Business Rates was submitted on 15th November 2018. We appreciate that the VOA did not reach an outcome until much later than their published timeframe, but the fact remains that a reduction was acheived and we have delivered the service with a fantastic result.
We are deeply disappointed that you have left a review of this nature, when the outcome of your appeal was so positive and you appear to be attempting to use this platform as a means of avoiding your contractual obligations to us.