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I know many people have commented on this and that the business states they have the slowest shipping time but it's really just unnecessary. There are so many other small businesses that do shipping quickly, efficiently, and at a better price. I don't know what the hold up is but I regret every time I order from MRH. If I want to get a replacement on my tea I love to drink, I would need to order it 3-months in advance before my tea goes out to get it on time. So here I am again awaiting my order and it seems like it might takes 3 weeks. How is this even possible? I've never engaged with another business that had such poor shipping methods. Looks like I need to find a new supplier for my special tea. One that gives it to me in a time that I can actually drink the tea. It's just really poor business practices and in this day and age, completely unacceptable.
Products used:
Puerh tea
Serena E.'s review of MountainRoseHerbs earned 2 Very Helpful votes
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Hey Serena, we're so sorry that your order was delayed and for the inconvenience this has caused you. We admit that we can do better in this area and we are continuing to look for ways that we can sustainably and ethically improve the speed of our service. We hope that you will give us another opportunity to serve you top-shelf organic tea in a faster timeframe in the future. We take your feedback to heart and will continue to make strides so that our order fulfillment can meet your expectations. ~Janelle