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Serg K.

Contributor Level

Total Points
80

1 Review by Serg

  • PLDT Inc.

2/20/24

1 January I paid my payment bill, but for some reason it wasn't reflected at my account. Since 7 January when i knew about that i started attempts to reach to customer service and solve this issue. Eventually, I sent them proofs to email and they told me to wait 48 hours. When it passed i called again and they told me the same info. Till current day i keep calling then regular and they do nothing just keep telling me that it's ok. Almost 2 months passed and they just stole my money and don't try to cooperate

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