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Shane M.

Idaho, United States

Contributor Level

Total Points
81

1 Review by Shane

  • Nitrado

6/25/23

I must express my disappointment with the services and products provided by this company. While they may appear impressive on paper, the reality is far from satisfactory. It feels like a group of inexperienced individuals is running the show. I have encountered numerous problems, ranging from unhelpful customer support to subpar product offerings. Surprisingly, these issues are not limited to the current server I rented; I have faced similar frustrations with previous server rentals. Despite initially believing in their quality, I find myself questioning why I continued to return.

Tip for consumers:
Throughout my experience with the rented server, I encountered significant challenges that hindered my gaming enjoyment. These issues included frequent crashes, noticeable lag, and a lack of understanding from the support team. Unfortunately, these problems persisted across multiple instances, making it difficult to overlook the consistent disappointments. Despite hoping for a reliable and efficient service, the reality fell short of expectations, leaving me frustrated and dissatisfied. As a re

Products used:
The server rental provided by the company

Service
Value
Quality
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Nitrado R. – Nitrado Rep

Hello Shane M,

We are sorry about any inconvenience you experienced with your server.

We would love to investigate what the issue was, so we could help you with it. Please write us at reviews@nitrado.net, providing us with your user ID number, or any ticket ID, we would like to investigate further these issues you mention and assist you in the best way possible to get them resolved.

Thank you in advance. We will be awaiting your information.

Kind Regards
Luna

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