Sharon K.

I had 2 packages sent to my address. One of the packages was sent 2nd day air and was a medically necessary device. The packages were out for delivery once. The packages were labeled recipient moved. I called customer service 3 times to file complaint and have them sent out for delivery again. The third customer service call I made, I was told I had to go to the Odessa FL hub and pick-up packages that day or they would be returned to sender. The packages had been at the Odessa FL hub for 10 days. I drove an hour and one half each way to pick-up my packages. I showed my FL driver's license to pick up the packages and pointed out to the clerk that my address on my license was the same as was on the packages. My advice to anyone shipping packet, choose another company to ship with.

I purchased 4 new tires with mounting and a wheel alignment. They scraped all of my rims and ruined the appearance of my rims.