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Shay S.

Contributor Level

Total Points
80

1 Review by Shay

  • Amtrak

3/8/24

DO NOT GET AMTRAK TRAVEL INSURANCE
We paid 1076 for Amtrak vacation Travel Insurance, NOT BECAUSE WE WANTED TO. We, in fact, expressly declined the travel insurance; but when a change was made to travel details Amtrak automatically added it back in then told us they could not remove the charge after we were invoiced. Make sure you decline the travel insurance each time you talk to them and verify travel totals do not include the cost. That should be easy, for a trip total of 4903, 1076 was travel insurance - my son learned a booking lesson the hard way on that one.

Additionally it was a COMPLETE RIP OFF. Amtrak was responsible for over 24 hour delay in reaching Salt Lake City, causing us to completely miss 1 night hotel stay and 24 hours of car rental and additional costs in changing the pick time for the car. The travel insurance reimbursed 132, less than half the missed hotel reservations and none of the rental car costs.

Besides, most credit cards offer travel insurance as benefit, go on line and check and use the card with the best deal. Even if it doesnt cover everything you will still be far better off than with Amtrak insurance.

Products used:
Amtrak travel to Salt Lake City

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