DO NOT RENT FROM THIS COMPANY. I returned a book to US post office 03.02.2020. I used the pre-printed label provided by CampusBookRentals, followed the instructions, bought insurance for mayhem. As of 03/31/2020 the book has not been received by CampusBookRentals. I've sent the tracking number showing the book was dropped off at the US Post Office on 03.02.2020. CampusBookRentals email responses- "You are responsible for the book. Because you have insurance you will only be responsible for 25% of the books price." I've demanded to have my situation review by a supervisor, they have not. Today is 03/31/2020. ***Use a book rental site that uses UPS, books returned within 5 business days**