Thumbnail of user shelo4

Shel O.

Contributor Level

Total Points
80

1 Review by Shel

  • Steve Madden

4/14/24

Hubby treated me to a pair of trainers as a gift as he knows I love them, but just over 3 months in they are falling apart! Sole is coming away and have only worn them a few times as not to ruin them!, took them back to the shop but won't do anything as we don't have the receipt!

Service
Value
Returns
Quality
Thumbnail of user stevem1178
Steve M. – Steve Madden Rep

Hi Shel!

We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this.

Sincerely,
Steve Madden Customer Service Team.

Shel hasn’t received any votes.

Shel hasn’t received any thanks yous.

Shel doesn’t have any fans yet.

Shel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user paulos120
4/26/24

A few months after buying one of Steve Madden shoes at a higher price point, the entire back part...

Thumbnail of user michellepremier1
4/14/24

This seems to be the only way Steve madden properly responds as Thier customer service is...