Sheryl H.

A few years ago, I had an unfortunate experience with reservations.com. I made a reservation via them (but didn't know it was them) for a small hotel in Idaho. The reservation was very expensive. Later, I found out at the hotel that the rate per night was actually much less. With new management on board, they are making amends. I was absolutely amazed when I received a check the other day for 1/2 of my stay! Thankfully, in going forward, it seems like they are changing their ways and strive to be better.