Sierra M.

Nili Lotan has really bad customer service. So disappointed I purchased from them. I wish I had read reviews before placing my very expensive order and I couldn't cancel or return anything or get credit because they were sale items. Couldn't even cancel right after placing the order. Terrible policies for a shop that sells designer clothes. They need to have some respect for customers instead of treating them like dollar signs. Some of their customer service reps are also condescending and talk over you. Do not buy from Nili Lotan EVER! All their reviews you read online are bad for a reason!