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s j.

1
Level 1 Contributor

Contributor Level

Total Points
247

3 Reviews by s

  • Apple

10/7/23

I wrote a review on Apple's forum, actually I was looking for assistance to an issue. Apple wrote me back and stated my review was too negative so they pulled it down, AND I STILL HAVEN'T RECEIVED ANY ASSISTANCE.

Any iOS for the MacBook, newer than Catalina, is absolute toilet. I have submitted feedback and the Engineers responded 1x and stated that is how the iOS was designed and expected to perform. They refused to answer any of my additional questions. So, the Apple Music app doesn't work correctly and whatever does work is extremely inefficient compared to earlier versions. Also, any external device: mouse, trackpad, etc. will not work correctly.

Rather than address my concerns, they stated my review was too negative and pulled it down. I'd say, get some better engineers so you receive positive reviews..

Tip for consumers:
The Apple we have come to know and respect has been placed in the grave next to Steve Jobs. The current organization must be run by the President of Liquid Plumr. Definitely be aware if you decide to purchase a newer Apple device. They are clearly riding the image of their older brand.

Products used:
MacBook Pro 16"

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  • HitPaw

7/14/23

I've had this program for approx. 2 months and it is still not working. The company states the conversion speed will be exponentially greater than the competitors' conversion speed. The 3 songs the program finally decided to convert took approx. 5mins per song, and the songs were 3-4mins long. Hitpaw is responsive, but they stated they will work on a resolve but did not have an ETA for the resolution. I have attempted to use their program again, and I have received the same results. This is the SLOWEST program I've utilized for conversion.

Tip for consumers:
Does not live upto the company's claims. I'm trying a competitor's product.

Products used:
Apple Music Converter

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  • Sidify

4/22/22

Since I've been posting honest reviews, I've been receiving threats and hate-mail from Sidify. Allow me to address any concerns Sidify may have while also presenting what to expect if the decision is made to subscribe to Sidify Music Converter.

First and foremost, I am not affiliated with any company, including Tunemobie as Sidify suggests. (I subscribed to Tunemobie after Sidify breached their contract and decided to control my computer.) Through hours and hours of research for the best DRM Removal tool, I chose to purchase Sidify. Everything worked as planned until the 60 day mark, which is the max timeframe when credit cards will not dispute a charge. At that point Sidify throttled down my conversion speed, the program became extremely unstable, and they then limited the number of files I could convert per month.

I wrote Sidify, they had me jump through infinite hoops, did not offer a resolve, and refused to refund my fees; hence keeping me under contract. I did use Sidify again this month and my conversions were limited again with a conversion speed of almost 4mins/song. My songs averaged around 3-4mins, so this 10x conversion speed they boast is completely NON-EXISTENT.

Sidify's customer service is also quite poor. Their responses to questions are usually more questions or requests to gain access to one's computer. Luckily it's running on a PC I can reset back to factory without worrying about losing anything.

In short, despite all their hate-mail and threats for posting ACCURATE reviews, and their demands for positive, inaccurate reviews, I will continue to post reviews of what I experience with the lacking and unstable performance of this program, every time I utilize Sidify Music Converter and it's SLOW and completely UNSTABLE platform while this company refuses to refund me under BAIT and TRAP advertising, or until they uphold their end of the contract and provide their stated 10x conversion speed at a constant rate with unlimited file conversions- as agreed upon when purchasing the subscription.

As previously mentioned, I have also subscribed to TUNEMOBIE and am fairly pleased. Their conversion is about 100 files/hr and their customer service responds with solutions. I highly recommend this service. I've tried Sidify and 4 others, and TUNEMOBIE gets the job done fairly well.

The intent of my reviews are not to bash one company over another. However, I do hope to save you the immense amount of time it has taken me to find a reliable and efficient conversion program. I will say, the hate-mail from Sidify was not part of the contract either, so I would expect that and the threats to cease if you don't want that included in my future reviews.

Tip for consumers:
Checkout TUNEMOBIE - About 100 files/hour and good customer service.

Products used:
Sidify Music Converter - Beware of purchasing from this company. They refuse to refund, cap the amount of conversions, and throttle down the conversion speed.

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s Has Earned 7 Votes

S J.'s review of HitPaw earned 4 Very Helpful votes

S J.'s review of Sidify earned 3 Very Helpful votes

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