Sondra R.

Staff is great clean friendly environment… but I will say you shouldn't walk into a place feeling great to walk out felling pain with an ice pack! If a technician can't get the vien they should not proceed or get another tech to help not just keep digging around trying to get the vien now blood is leaking so donation is cancelled but the $5 paid for the poke that was insulting $5 for a sore swollen bruised arm for a week or so I'd rather go without the $5 to walk out if there as I walked in no pain no ice bag the tech should have not proceeded knowing he was struggling I would have rather just been turned away for the day I understand it happens but in this case I think a denial for the visit would have been completely understood and accepted but instead I walk out completely disappointed with a sore arm and ice pack and $5 as well as the pretty bruise it's Gona be by morning I've learned though next time a tech is struggling getting the vien I am immediately stopping the procedure asap I'm going to continue to donate and this location is great like I said very clean comfy and staff is great super friendly I just don't think this incident should have happened the tech should have the knowledgeable of the effects of doing the "unsure"