I placed an order with this company on 10/19 and paid extra in shipping because I needed the item in 11 after I placed the order. I sent two emails inquiring on the delivery... no response to either of my emails. Then I sent another email to cancel my order,,, and no response. Then 11/1... the item shipped. I contacted the company again and no response. UPS tried to deliver and I refused the delivery. I will never order from this company again.