They are crooks-I placed an order, after two weeks still not arrived. I sent emails & tried to ring. Then I lodged a complaint with Department of Fair Trading. I suggest anyone else who has the same issue, do the same! Just lodge with their online firm. The department knows the 'company. You can also track the real owner of the business through the ABN number & you'll see him on his LinkedIn account-posing as a business person, truck driver but I feel he should add thief!