Sophia E.

Currently, I have been a customer at Navy Federal Credit Union (NFCU) for over 10 years. I was a previous member in the late 90s; however, I fell on hard times, and the consolidation loan I was approved for went delinquent to the point of bankruptcy. The loan was included in the bankruptcy but the bankruptcy was dismissed. When dismissed it was written off and has been for 13 years.

On October 4,2022, NFCU withdrew $352.00 from my checking account without notice or explanation. When I called to discuss this matter, I was told it was for the written-off debt and they could do this. Of course, I withdrew all of my monies from NFCU and put it in another bank.

I wrote their corporate office in Virginia and received a voicemail from Mr. Beuzer. I returned his call the next day and several days later but I haven't received a call back since. I filed a complaint with Consumer Financial Protection Bureau and they are working on the matter.

I believe NFCU should have notified me of the intent to deduct funds from my account for this debt before doing so, especially since the statute of limitations for the written-off debt has passed.

The craziest of this situation is they let me open an account, and gave me an AMEX card with a $25k credit line and an overdraft line of credit of $500. Just be careful with NFCU.

I purchased 6 items as gifts; however, when given to my family members the items were too small and the quality of the material wasn't what we expected. I submitted a request for refund, sent the items back per ChicMe guidelines (tracked via UPS). I received an email stating they received the items but my money wasn't going to be refunded because the weight of the package was incorrect. They don't reimburse for shipping so how can you tell me you won't refund my money. I purchased via Klarna which is now involved. I wouldn't recommend purchasing anything from ChicMe.

Again, they have the items but you don't want to refund my money. SMH