I have ordered a test-bank to study for a class assignment which is quite close to its deadline. I paid the 22$ fees online and was greeted by a thank-you page stating I'd be getting my download link after 5 minutes. Guess what? They didn't send me the document even after a DAY, just vanished my order from history without any trace, with no replies from their support team as well. I am dead tired calling, emailing and messaging them. Now, I am even ready to take legal action if I don't get my solution manual or a refund.
AVOID THE WEBSITE (and its services) LIKE A PLAGUE!