I placed my Southtree order on October 7,2023 and was told that it should take 10-12 weeks for my tapes to get digitized. Not only did my order take 5 months, but when I received my digitized videos, two of them were silent and one of them was missing a portion at the beginning. I payed $227 for this and truly expected better for the price. When I contacted Southtree about this, they told me to send those tapes back, but I have no intent to do this as I believe they would take another 5 months to arrive. I plan on getting these tapes digitized somewhere else and I recommend others get their tapes digitized somewhere else as well!